Comptroller

  • Remote
  • Full-Time

Summary

You should be an individual who strives for personal achievement and has a passion for helping others. Your career goals are aggressive, and you want to be apart of something that makes an impact. You are tech-savvy, proactive and constantly looking for ways to challenge and expand your knowledge, however, you are not shy to raise your hand when you are in need of assistance. You can operate and complete tasks in a fast-paced environment. You know how to focus and prioritize your attention to get the job done.

Duties

  • Manage client relationships
  • Manage financials on an accrual basis accounting
  • Interact with business owners on a daily basis providing them high-level insights and advanced analysis on their business’s financials and performance
  • Review workflow and business operations and make technology and app recommendations to increase efficiencies
  • Manage and train Staff Accountants
  • Ensure Quality control
  • Proactive in raising questions and issues to bring to management's attention
  • Full knowledge of Bookkeeper360’s platform of services and ability to cross-sell
  • Reconcile year-end tax and payroll to books
  • Setup and manage cloud technology integrations

Experience

  • Preferred accounting, general ledger experience in Ecommerce, Technology, Real Estate, and Professional Service business
  • Minimum of 4 Years of Experience in Accounting
  • Knowledge of Quickbooks Online or Xero
  • Experience working with Shopify, Bill.com, Gusto is a plus
  • Excellent Verbal and Written Communication Skills
  • 4-Year Degree in Accounting or Related Field (Masters / CPA is a Plus)
  • Experience using Office & Google Suite (Docs, Sheets)
  • Prior Managerial Experience a Plus
Apply

Staff Accountant

  • Remote
  • Full-Time

Summary

You should be an individual who strives on personal achievement and has a passion for helping others. Your career goals are aggressive, and you want to be apart of something that makes an impact. You are tech-savvy, proactive and constantly looking for ways to challenge and expand your knowledge, however, you are not shy to raise your hand when you are in need of assistance. You can operate and complete tasks in a fast-paced environment. You know how to focus and prioritize your attention to get the job done.

Duties

  • This position works within our client service department and is an integrated part of managing our clients. You will work alongside a team of like-minded individuals managing the following day to day responsibilities:
  • Code and reconcile transactions for client accounts
  • Regularly review workflows and recommend technology solutions to improve efficiencies for your clients and internal practices
  • Assist with setup and on-boarding of new clients
  • Analyze client’s financial data for accuracy on a timely basis
  • Ensure we are meeting and exceeding the expectations of our clients

Skills

  • Excellent verbal and written communication skills
  • Knowledge of Quickbooks Online or Xero

Experience

  • 1-3 years of experience in accounting
  • Knowledge of Quickbooks Online or Xero
  • Associates Degree (Bachelor's or Masters is a Plus)
  • Experience using Office & Google Suite (Docs, Sheets, Hangouts Chat)

Compensation

  • Salary + Bonus
  • Comprehensive benefits package including medical, dental, disability, and 401K
  • Paid holidays and vacation, personal time off
  • Career ladder and advancement opportunities – company policy of promoting from within
Apply

Senior Accountant

  • Remote
  • Full-Time

Summary

You should be an individual who strives on personal achievement and has a passion for helping others. Your career goals are aggressive, and you want to be apart of something that makes an impact. You are tech-savvy, proactive and constantly looking for ways to challenge and expand your knowledge, however, you are not shy to raise your hand when you are in need of assistance. You can operate and complete tasks in a fast-paced environment. You know how to focus and prioritize your attention to get the job done.

Duties

  • This position works within our client service department and is an integrated part of managing our clients. You will work alongside a team of like-minded individuals managing the following day to day responsibilities:
  • Manage client relationships
  • Manage financials on accrual basis accounting
  • Interact with business owners on a daily basis providing them high-level insights and advanced analysis on their business’s financials and performance
  • Review workflow and business operations and make technology and app recommendations to increase efficiencies
  • Manage and train Staff Accountants
  • Ensure quality control
  • Proactive in raising questions and issues to bring to management's attention
  • Full knowledge of Bookkeeper360’s platform of services and ability to cross-sell
  • Reconcile year-end tax and payroll to books
  • Setup syncing systems and ensure the quality of setup

Skills

  • Excellent verbal and written communication skills

Education

  • 4-Year Degree in Accounting or Related Field (Masters / CPA is a Plus)

Experience

  • 3-5 years of experience in accounting
  • Prior managerial experience a plus
  • Knowledge of Quickbooks Online and/or Xero

Compensation

  • Salary + Bonus
  • Commission
  • Other forms
Apply

Customer Success Manager

  • Remote
  • Full-Time

Summary

We're seeking a talented Customer Success Manager to join our team on a full-time basis. As a Customer Success Manager, you will be responsible for the overall health and retention of our customers using the Bookkeeper360 App. This person must be versatile, as they'll interact with different customers every day while working closely with multiple departments. If you pride yourself on building relationships with anyone, creating an exceptional customer experience, and want to be a part of a fast-growing tech company, please apply.

Duties

  • Own relationships with customers, including increasing adoption, ensuring retention, and maintaining satisfaction.
  • Prepare and conduct product webinars and training.
  • Developing and maintaining a strong rapport with customers, both new and current.
  • Work alongside our marketing team to create effective campaigns.
  • Utilize our support system to track and document all activities and reports.
  • Work with customers to establish critical goals, key performance indicators and aid the customer in achieving their goals.
  • Help to generate ideas for new features, campaigns, and cater to the unique needs of our customers.

Experience

  • Prior experience in Customer Success or equivalent experience in increasing customer satisfaction, adoption, and retention.
  • Prior experience in either FinTech, Accounting, SaaS is required.
  • Prior experience with Intercom, Salesforce CRM, Stripe a plus.
  • Prior experience working with Small Business customers a plus.
  • Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions.
  • Proven ability to manage multiple projects simultaneously while maintaining strict attention to detail.
  • Ability to interact with customer teams at various levels of technical and non-technical depth.
  • Being comfortable with presenting in front of large audiences.
  • Outstanding analytical, problem-solving, organization, prioritization, and multitasking skills.
  • You flourish in a high-growth tech environment and adapt well to change.
  • Passionate self-starter with a drive to win.
  • Strong technical skills or the ability to learn quickly.
  • Excellent written and verbal communication skills.
  • Proficiency in Google Docs or Microsoft Office.
Apply

Payroll/HR Manager

  • Remote
  • Full-Time

Summary

This position works within our client service department and is an integrated part of managing our clients. You will also have a role in assisting our internal operations team with recruiting and essential HR functions.

Duties

  • Processing Payroll
  • Work closely with the Sales team to properly evaluate a small businesses HR needs
  • Handle New Setups Payroll Setups on Gusto.com and ADP Run Payroll
  • UI / Withholding State Registrations
  • Working closely with staff accountants to ensure payroll is correctly posted to the general ledger
  • Advise Clients on HR Matters
  • Integration between Payroll processing software and Xero or Quickbooks Online
  • Operational Responsibilities

Experience

  • Minimum of 6 Years of Experience
  • Preferably experience working with Small Businesses
  • SHRM Certification or Equivalent industry training a plus
  • Preferably have worked with Gusto and ADP Run Platform
  • Excellent Verbal and Written Communication Skills
  • Experience using Office & Google Suite (Docs, Sheets)
  • Prior Managerial Experience a Plus
Apply